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MEDIATION

Alternative Dispute Resolution

 

"You think because you understand one you understand two, because one and one makes two. But you must understand and."
- Ancient Sufi Proverb

We help resolve conflict through a process of mediation where the parties in dispute come to understand the other’s point of view and reach a mutually satisfactory resolution. Our process:

  • Builds understanding
  • Establishes individual dignity
  • Diffuses the emotional quotient
  • Finds creative solutions
  • Promotes a win-win result

E. Michael Shays has served as a member of the Association for Dispute Resolution of Northern California and the Peninsula Conflict Resolution Center.

Corporate Examples:

RESOLVING A CONFLICT BETWEEN OLD AND NEW MANAGEMENT

RESOLVING A CONFLICT BETWEEN TWO SALES STAFFS

RESOLVING CONFLICTS BETWEEN ADMINISTRATORS AND FACULTY


   
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